I had a bit of fun when I wrote Top 10 Realtor Pet Peeves About Other Realtors a few years back. Today, let’s get sunny and positive and talk about the really good things that great Realtors do!
Top 10 Best Things About Good Realtors
So without further ado, how about we jump right in!
#10 Realtors who make sure their listing has plenty of photos
Why would we want to waste time visiting a property that simply won’t work for our clients? Do you know how you can really help us?
Get plenty of photos online!
There aren’t restrictions anymore and it’s not difficult. Good agents have at least 25 images on every listing. It’s just the right thing to do.
#9 Realtors who send feedback for every showing
Good Realtors will send feedback every time. It’s part of the reciprocal trust that everyone in our profession should subscribe to.
Of course, it’s not mandatory. You won’t get “in trouble” if you don’t do it. But it does mean the Realtor is either lazy or not very nice. Don’t be that guy or gal.
#8 Realtors who choose their clients over the deal
The temptation is there to do what’s best for yourself over your client. I get that. But it’s wrong on a couple of levels.
First, you have a fiduciary responsibility to your client as their agent to do what’s best for them, not you. Second, Realtors that put their agent first will win out in the long run. Treat people the way you want to be treated and you’ll be far more successful.
#7 Realtors who actually respond promptly
I understand there are times when you simply can’t respond quickly. You might be in the middle of showing other clients homes or in the middle of an emergency with a teenage child who can’t get her hair to “look right.”
But these days, we have multiple ways to communicate. Phone, email, text, Facebook, and the list goes on. There’s simply no excuse for not responding the same day, especially if the matter is important. Good Realtors always respond promptly.
#6 Realtors who understand the laws and rules of real estate
How many of us have had our most frustrating deals be with agents who are either ignorant of the laws or are trying to skirt them? Great Realtors understand the rules and use them consistently.
If things really start going off the rails, the best course of action might be to bring your Broker in to handle it. That’s why they get paid the big bucks. Am I right?
#5 Realtors who understand that even their own clients can be wrong
Sometimes it is difficult to see this one play out. Just because a Realtor is required to work in the best interest of their client, doesn’t mean that the client can be making some poor choices.
Earning money on a sale may not be worth the drop in your reputation that will happen if you are working with a client who is trying to be shady. Maybe they aren’t breaking any laws but simply trying to take advantage of a loophole. Good Realtors see that it is happening, remain calm and respond professionally.
#4 Realtors who complete their listing details accurately
There are times when it isn’t the listing agent who completes the forms or even enters the info into the computer but rather an assistant in their office. But even so, great Realtors will double-check everything. This will happen even when they are swamped to make sure all the facts are checked. It’s what separates the good agents from the great ones.
#3 Realtors who are upbeat and positive
Isn’t everything better when people are positive? It’s no different in the world of real estate. We all know people who want the best for one another and chances are… we love those people.
When a deal goes south and there is blood in the water, one of the best things about good Realtors is that they remain positive and chart the best course through the problem at hand. At the very worst, there are always other homes to buy or other buyers to sell to.
#2 Realtors who understand there is life outside of work
If real estate is your life, you might want to expand your horizons. People are what is important in this world, not money or the things money can buy. Take time to give grace to people who hurting or making mistakes. Maybe they just have something very difficult going on in their life right now.
#1 Realtors who remain calm and professional
I’ve hit on this a couple of times in other points but this one is he most important in my book. Almost every problem can be worked through. And… it can be worked through more easily if the people on all sides are calm and professional.
Don’t add extra layers of bad feelings to the situation with harsh words. We should all keep our wits about us because, in the end, that’s what good Realtors do.